Terms and Conditions

Welcome to YANAMALA SERVICES PRIVATE LIMITED. We are a platform dedicated to www.yanserv.com and YanServ application for mobile and handheld devices.(referred to as "we", "us", or "our"). These Terms and Conditions govern your use of our website, mobile application, and any services provided by yanserv (collectively, the "Platform"). By accessing or using the Platform, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

Please note that the offerings on our Online Platform are subject to periodic modifications, deletions, or updates at the discretion of YANAMALA SERVICES PRIVATE LIMITED. 

Please read the Terms and Conditions set out herein carefully and in their entirety. Please also acknowledge the Privacy Policy which may be separately set out on the Online Platform. The Privacy Policy shall constitute a part of these Terms and Conditions. Terms and Conditions together with the Privacy Policy is hereinafter collectively referred to as the Terms.

If you do not agree to be bound by all the Terms set forth herein, you are not authorized to use or access the services of the Online Platform. These Terms constitute an agreement between YANAMALA SERVICES PRIVATE LIMITED and you in connection with your use of the Online Platform, as defined below. For any concerns, you can contact us at support@yanserv.com

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and terms of use for access or usage of this Website (“Platform”).

 1. Acceptance of Terms

By using our Platform, you agree to be legally bound by these Terms. If you do not agree with any of these Terms, you should discontinue using our Platform immediately.

 2. Eligibility

To use our Platform, you must be at least [age requirement, e.g., 18 years old] or have the legal capacity to enter into binding contracts in your jurisdiction. By using the Platform, you represent that you meet this requirement.

3. Account Registration:

• Account Creation: You may be required to create an account to access certain features of our Platform. You agree to provide accurate, complete, and current information during the registration process and keep this information up to date.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and are solely responsible for any activity that occurs under your account. Please notify us immediately if you suspect any unauthorized use of your account.
• Account Termination: We reserve the right to suspend or terminate your account if you breach these Terms or engage in any unauthorized or illegal activity on the Platform.

 4. Use of the Platform:

1. Permitted Use: You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform for personal, non-commercial purposes, subject to these Terms.
2. Prohibited Use: You agree not to:

• Use the Platform for any unlawful or fraudulent activities.
• Access, interfere with, or disrupt the Platform or its systems, servers, or networks.
• Post, share, or distribute content that is harmful, obscene, defamatory, or otherwise objectionable.
• Violate any intellectual property rights of others or engage in unauthorized data collection.

 5. Orders and Transactions:

• Order Process: When you place an order on our Platform, it constitutes an offer to purchase the products or services listed. All orders are subject to acceptance by us and availability from our vendors or service providers.
• Pricing and Availability: We make every effort to display accurate prices, but in the event of an error, we reserve the right to correct it and offer you the option to reconfirm or cancel your order. Availability is subject to change without notice.
• Payment: All payments are processed through secure third-party payment processors. By placing an order, you agree to pay the full amount for the goods or services ordered, including any applicable taxes and delivery charges.
• Order Cancellations: Please refer to our  Cancellation Policy for details on how and when you may cancel orders based on product categories and status.

 6. Shipping and Delivery:

Shipping and delivery times may vary depending on product availability and your location. Please review our Shipping Policy for more information on estimated delivery times, tracking, and delivery charges.

 7. Returns, Replacements, and Refunds

If you receive a damaged, incorrect, or incomplete product, please refer to our Replacement and Refund Policy for information on how to request a replacement or refund.

 8. Intellectual Property:

• Ownership: All content, materials, trademarks, logos, and intellectual property on our Platform, including but not limited to text, images, videos, designs, and code, are owned by or licensed to [Your Website Name] and are protected by copyright, trademark, and other intellectual property laws.
• Restrictions: You may not reproduce, distribute, modify, or publicly display any content from our Platform without prior written permission, except as permitted by law.

 9. User-Generated Content:

• Content Ownership: By submitting or posting any content (such as reviews, comments, photos) on our Platform, you grant us a non-exclusive, worldwide, royalty-free license to use, display, modify, and distribute that content in connection with the Platform.
• Prohibited Content: You agree not to post content that is unlawful, defamatory, obscene, offensive, or infringes on the rights of others. We reserve the right to remove any user-generated content that violates these Terms or is deemed inappropriate at our discretion.

 10. Third-Party Links and Services:

Our Platform may contain links to third-party websites, services, or content that are not controlled or operated by us. We are not responsible for the content, privacy practices, or any activities of third-party websites. Your use of third-party links is at your own risk.

 11. Disclaimer of Warranties:

• The Platform and all products, services, and content provided through it are offered "as-is" and "as available" without any warranties of any kind, express or implied. We make no representations or warranties regarding:
• The accuracy, completeness, or reliability of any information provided on the Platform.
• The availability, functionality, or performance of the Platform without interruption or error.
• The quality or suitability of products or services provided by our vendors or partners.

 12. Limitation of Liability:

To the fullest extent permitted by law, yanserv shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

• Your use of or inability to use the Platform.
• Any unauthorized access to or misuse of your personal data.
• Any products, services, or transactions conducted through our Platform.

Our total liability to you for any claims related to your use of the Platform will not exceed the amount you paid for the product or service in dispute.

 13. Indemnification:

You agree to indemnify and hold harmless " yanserv ", its employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of your use of the Platform, violation of these Terms, or infringement of any rights of another party.

 14. Changes to the Terms:

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms, at any time without any prior written notice to you. It is your responsibility to review these Terms periodically for updates / changes. Your continued use of the website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these terms, we grant you a personal, non-exclusive, non-transferable, limited privilege to access and use the services.

 15. Termination:

We may terminate or suspend your access to the Platform at any time without prior notice if you violate these Terms or engage in illegal or harmful conduct. Upon termination, you must cease all use of the Platform, and any rights or licenses granted to you under these Terms will be immediately revoked.

16. Governing Law and Dispute Resolution:

These Terms are governed by and construed in accordance with the laws of Andhra Pradesh. Any disputes arising from or relating to these Terms or the use of the Platform shall be subject to the exclusive jurisdiction of the courts located in Tirupati District Of Andhra Pradesh.

By using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.